Shipping policy

🚚 Shipping Policy – Maso

We aim to deliver your order quickly and reliably across Singapore.

Orders are processed within 1–2 business days, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping fee: S$2.9
Free delivery: Orders above S$30
Estimated delivery: 1–3 business days after dispatch

Same-day delivery may be available depending on the order size, delivery location and courier availability.

Please contact us through live chat before placing your order to check availability and obtain a delivery quotation.

Delivery timelines may be affected by courier delays or other circumstances beyond our control.

We do not deliver to P.O. boxes or restricted locations.
Large or bulk orders may be delivered in multiple parcels.
Additional delivery charges may apply to certain restricted locations or unusually large orders. We will contact you before dispatch if this applies.

For assistance with your delivery, please contact us through live chat or email support@masoglobal.com, together with your order number.